Terms of service

1. Terms

By accessing the website, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

i. modify or copy the materials; ii. use the materials for any commercial purpose, or for any public display (commercial or non-commercial); iii. attempt to decompile or reverse engineer any software contained on the website; iv. remove any copyright or other proprietary notations from the materials; or v. transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on the website are provided on an ‘as is’ basis. We make no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, we do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall we or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the website, even if we or an authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials

The materials appearing on the website could include technical, typographical, or photographic errors. We do not warrant that any of the materials on its website are accurate, complete or current. We may make changes to the materials contained on its website at any time without notice. However, we do not make any commitment to update the materials.

6. Links

We have not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by us of the site. Use of any such linked website is at the user’s own risk.

7. Modifications

We may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.

8. Refund policy

You may ask for a refund at any time for an order that is incomplete. An incomplete order is one that has never been unblocked. Once unblocked, by us or any other entity, it will be considered a complete job and no longer eligible for a refund.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Texas and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

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Additional terms for the Quillify Service

The sections below cover the subscription service. Where they conflict with sections 1 to 9, sections 1 to 9 control.

10. Who this agreement is with

The Service is provided by Quillify, LLC, an Oklahoma limited liability company (“Quillify,” “we,” “us”). It covers the website at quillify.ai, the application at app.quillify.ai, and anything else we provide you under the Quillify name.

By creating an account or using the Service you accept these terms. If you are accepting them on behalf of an organization, you confirm you are authorized to bind that organization, and “you” means that organization.

If you do not accept them, do not use the Service.

11. Who may use the Service

You must be at least eighteen and able to enter a binding contract. The Service is intended for organizations rather than for consumers, and it is not directed at children.

You are responsible for your account credentials and for what is done under your account. Tell us promptly if you believe someone else has access to it.

12. Your organization, and who inside it can see what

Documents and proposals belong to the organization that owns them, not to the individual who uploaded them. Anyone you add to your organization can see them, and an administrator of your organization can manage them. Choose who you add accordingly.

If your organization joined through a sponsor, such as an accelerator, a council of governments, a university program, or a funder, that sponsor can see aggregate information about your organization’s activity in the Service and the names and email addresses of your members. The sponsor cannot open your documents or your proposals. If you want a sponsor to see a specific file, you share it deliberately, and you can revoke that share.

13. Plans, credits, and payment

The Service is sold as subscription plans and as credits.

• Plans are billed in advance for the billing period you choose and include the credit allowance stated for that plan.
• Credits pay for work the Service performs for you. Some features use no credits. Plan prices and the price of a credit are listed on our pricing page. Each action uses the credits it costs to run, from your plan allowance or your pay-as-you-go balance.
• How long credits last, including rollover of plan credits, is as stated on our pricing page when the credits are issued. A later change never shortens the life of credits you already hold.
• Prices are in US dollars and exclusive of any taxes we are required to collect.

Payment is processed by a PCI-compliant payment processor. We do not receive or store your card details.

We may change prices. If we do, the change takes effect for you at your next renewal, and we will tell you before that renewal.

14. What you own, and what we may do with it

Your content stays yours

You keep all rights in the documents, data, and other material you provide (“Your Content”). We claim no ownership of it.

You grant us a license to host, copy, transmit, display, and process Your Content only so far as is necessary to operate the Service for you, including sending it to the service providers described in section 15. That license ends when you delete the content or close your account, other than for backups we have not yet cycled out and anything we must retain by law.

Output belongs to you

You own the output Quillify generates for you. We do not claim ownership of any of your material, whether you uploaded it or the Service produced it. As between you and us, the proposals, drafts, analyses, and other output are yours, and you may use them for any lawful purpose, including submitting them to funders.

You are responsible for what you submit. Output is generated from material you supplied and from the funding material it relates to, and it may contain errors. Read it before you send it.

Note that AI output may not attract copyright protection in every jurisdiction, and that similar output could be generated for another customer from similar inputs. We cannot promise otherwise, and neither can anyone else offering a service of this kind.

We may use aggregate, de-identified information

We may use aggregate statistics about how the Service is used to operate and improve it. We do not use Your Content to train foundation models.

15. Third-party processing, stated plainly

Doing the work means sending the content you select, and the funding material it relates to, to the third-party service providers, including AI model providers, that we use as processors, under contract and on our instructions. There is no version of this Service that does not do it.

Those providers process the content under their own terms as our service providers.

The Service generates text. It does not verify the truth of facts you supply, it does not give legal, financial, or tax advice, and it cannot guarantee that a proposal complies with a funder’s requirements. A human being has to read the output.

16. Compliance and audit features, stated plainly

Parts of the Service help you keep track of what a funder requires, before and after an award, such as checklists, reminders, and drafted documents. These are informational tools. They are generated from the documents and information you provide and from general, publicly available requirements, and their output is only as accurate and complete as that input.

They are not legal, accounting, tax, audit, or compliance advice. They are not a substitute for your funder’s instructions, for applicable law and regulation, or for the judgment of your own professional advisors. A checklist item being present does not mean it is everything that applies to your organization, and checking a box records your own confirmation, which Quillify does not verify.

You are solely responsible for your organization’s compliance obligations and outcomes, including the accuracy of any report, request, or filing you submit to a funder. To the maximum extent permitted by law, Quillify disclaims liability for loss arising from reliance on these features.

17. Acceptable use

You may not use the Service to:

• break the law, or help someone else break it;
• submit material you have no right to submit, including someone else’s confidential information;
• misrepresent your organization, your eligibility, or facts material to a funding application;
• attempt to access another organization’s data, or probe, scan, or test the security of the Service other than under a written agreement with us;
• resell or provide the Service to third parties as though it were your own, or use it to build a competing product;
• upload malware, or use the Service in a way that degrades it for others;
• extract our data in bulk by automated means.

We may suspend or terminate an account that breaches this section, and where we can do so safely we will tell you why first.

18. Availability

We aim to keep the Service running and we do not promise uninterrupted availability. We may take it down for maintenance, and we will try to do that at times that inconvenience the fewest people.

We may change or discontinue features. Where a change materially reduces what a paid plan provides, we will tell you, and you may cancel and receive a pro-rated refund of the unused portion of that plan.

19. Indemnity

You will defend and indemnify us against claims arising from Your Content, from your use of output in breach of these terms, or from your breach of section 17 (acceptable use).

20. Confidentiality and data

Our handling of personal information is described in the Privacy Policy, which forms part of this agreement. What protects your documents, and the limits of that protection, are described on our security page.

21. Term, suspension, and termination

These terms apply for as long as you use the Service.

You may close your account at any time. We may suspend or terminate your account for a material breach of these terms, for non-payment, or if we are required to by law.

On termination your right to use the Service ends. You should export anything you want to keep before closing an account, because we are not obliged to retain it afterward. Sections 6, 9, 11, 12, and 16 survive termination.

22. General

These terms, together with the Privacy Policy and any order form or written agreement we sign with you, are the entire agreement between us, and they replace any earlier version.

If a provision is held unenforceable, the rest continues in force. Failing to enforce a provision is not a waiver of it. You may not assign this agreement without our written consent; we may assign it in connection with a merger, acquisition, or sale of assets.

Nothing here creates a partnership, agency, or employment relationship.

Questions

legal@quillify.ai, or the contact page.